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Refund Policy

Medic Technology International Pty Ltd offers a 60-day Money Back Guarantee

Conditions apply:

  • If, after using the Oska Pulse for 30 days as directed,  no improvement is noticeable, contact Customer Support on 1300 764 117 to discuss further treatment suggestions.

  • If no benefit has been experienced after 60 days, the product may be returned for a refund.   As some conditions may take much longer to resolve, (longer than 60 days) we may extend the offer for an agreed length of time.

  • The Oska Pulse must be returned in its original box with all accessories.

  • The refund does not include the cost of postage and is for the purchase price of the Oska Pulse device only.   For health reasons, used wraps cannot be refunded; therefore, if both wraps have been used, the refund will be less $90.
     
  • Refunds are paid within 5 working days of MTI receiving the Oska Pulse, using the same method by which the Oska was purchased, i.e. credit card or direct deposit.

If you would like to discuss this in more detail, please feel free to contact us.   Customer satisfaction is extremely important to us.

Customer Support
Medic Technology International Pty Ltd

support@medictechnology.com.au
Ph: 1300 764 117
Or (08) 9306 1200

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